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FAQ

General Questions

Q. Will I be fined for not having a labor law poster displayed?
A. Yes, Failure to display required State and Federal labor law notices may result in imprisonment, citation penalties, or fines up to $43,000.

Penalty Guide Examples:

  • Up to $178 - FMLA Family and Medical Leave Act posting violation.(required for employers with 50 or more workers)
  • Up to $559 - EEO Equal Employment Opportunity posting violation.(required for employers with 15 or more workers)
  • Up to $7000 - State requirements posting violation. (ex. CA Worker’s Comp)
  • Up to $13,653 - OSHA Occupational Safety and Health Administration posting violation.
  • Up to $21,663 - EPPA Employee Polygraph Protection Act of 1088 posting violation.


Q. What posters are required to be displayed?
A. All in One State and Federal Poster should be sufficient for all general businesses to be compliant. However, certain States, Cities, or Industries may require additional labor notices. Please contact us if you are unsure about your compliance.


Q. How many changes happen throughout the year?
A. There is at least one change throughout the year. We recommend giving us a call every 3 months to check and see if there have been any changes since your last purchase 888-488-7678 (7:00 am – 3:30 pm PST).


Q. Where can I find your W-9?
A. Download our W9 form here

Shipping & Delivery

Q. Can I expedite my order?
A. The quickest shipping method we have is 2-day express shipping, please give us a call 888-488-7678 (7:00 am – 3:30 pm PST)


Q. I placed an order! When will I get it?
A. Shipping typically takes 1-2 days to process, and 3-7 business days to be delivered. Due to Coronavirus Pandemic FedEx, UPS, and USPS has been experiencing delays in shipping time that might prolong the shipment by an additional 3 to 4 days.


Q. I haven’t received my order yet. What’s going on?
A. There may be temporary delivery delays due to Covid-19. Social distancing protocols and extra safety regulations were adopted throughout shipping centers, USPS, FedEx, UPS, etc. To help prevent the spread of COVID-19 and keep their employees safe, this has further impacted the speed of delivery services. Please give us a call at 888-488-7678 (7:00 am – 3:30 pm PST)

 


Q. How can I keep track of my package?
A. As soon as the package has shipped, you will be emailed a tracking number from the shipping carrier that will allow you to complete the payment.


Q. I have multiple properties in different states; can you ship to multiple locations?
A. Yes, we can to the multiple locations. Please download the Multiple Location Template and list your locations in this Excel spreadsheet and email it to us, support@stateandfederalposter.com


Return Policy

Q. What is your return policy?
30 Days Return Warranty Our Solutions:

Custom

Q. What size are these posters?
A. Our combined laminated labor law posters are 27 inches wide and 40 inches long to meet mandatory size requirement. The poster must be legible, easy enough to read.


Products

Q. Does the combined State and Federal poster include all mandatory compliance notices?
A. Our combined State and Federal poster include mandatory State, Federal and OSHA postings. However, some cities/counties require separate mandated side postings. Please reach out to us with the type of business, state, and city your company is located in. Contact Us.


Q. Does the combined state and federal poster include all the state requirements?
A. Yes, it includes all state labor laws.


Q. Do I also need to post a Spanish labor law poster?
A. Your business is required to post the labor law poster in Spanish, if more than 5% of your employees speak Spanish.


Q. Do I need to post the labor law poster in another language?
A. Yes, you must accommodate to the employees if they speak another language other than English.


Q. Does my company have to have this poster posted?
A. Yes, an employer must comply with both federal and state laws. Our combined State and Federal posters help the employer and employees understand the range of labor laws that can affect the employer-employee relationship in the business.


Q. Does the State and federal poster come laminated?
A. Yes, it is laminated front and back making the poster durable and water resistant. We also sell non-laminated labor law posters, please give us a call to discuss other options 888-488-7676 (7:00 A.M- 3:30 P.M, PST)


Q. Does State and Federal poster sell frames for these posters?
A. No, we do not sell frames.


Q. How does my company get billed?
A. We must receive payment of check before we can ship out any product. Only customers that have an excellent standing order history can be given credit before shipment. Contact Us.


Q. How can I obtain a discount or coupon?
A. You can receive 5% off coupon code by subscribing to our mailing list. We also offer generous discounts for volume orders, you save more per poster as the order quantity gets larger. Please give us a call to discuss further details 888-488-7676 (7:00 A.M- 3:30 P.M, PST).


Q. How do I know if my company’s state and federal poster is outdated?
A. Please give us a call, and we will help you determine if the poster is outdated or compliant.


Q. How does State and Federal poster keep track of the current updates across all 50 states?
A. We do our due diligence. We understand how important it is to stay updated with the current mandatory labor laws. We have a research team that is meticulously monitoring updates with the department of labor.

 

Q. Are my labor law posters currently updated and compliant?
A. Feel free to contact us if you need assistance to verify if your labor law poster is compliant. You can also check our labor law updates page to see any recent changes.


Q. What is the purpose of the Compliance Shield Plan?
A. The purpose of the Compliance Shield Plan is to take the stress off our customers, by automatically sending updates whenever there are mandatory changes, so that you can remain compliant with the department of labor. learn more


Q. How much does the compliance shield plan cost?
A. We have a 1, 2, and 3-year option and this is an addition to the cost of the poster. Learn More

Compliance Shield Rates for State and Federal Posters
1 Year: $29.00 / per poster
2 Year: $63.00 / per poster
3 Year: $108.04 / per poster

 

Q. We have employees that work from home, do we also need to send them a copy of labor law posters?
A.
We offer digital labor law posters that you can send via email and share to all remote workers within your company. Home-based employees are not obligated to have physical labor posters. However, employers must ensure that all remote workers have access and are informed of their State and Federal labor laws.


Q. Can I see a digital sample of the labor law poster?
A. Yes, please email State and Federal Poster the labor law poster you would like to see, support@stateandfederalposter.com


Q. How do I download the digital labor law poster?
A. After purchasing the digital labor law poster, you will be sent the PDF to the email on file within 24 hours. You can request the digital PDF immediately after purchase through an email support@stateandfederalposter.com


Q. Can I print the digital PDF?
A. If you chose the large version, your printer must be capable of 27 x 40 prints. Otherwise, we offer a digital binder PDF, please give us a call for this special request 888-488-7678.


Q. Will you notify me when there are updates?
A. We send out emails when there are mandatory changes in states. If you would like to receive updates automatically shipped to your address, please check out the compliance shield plan options.


Q. Can we customize the labor law poster with our company information?
A. Of course, we can add your company logo, change the background color, and add pre-filled information. Please email us your ideas support@stateandfederalposter.com


Account Information

Q. Can there be more than one account holder?
A. Yes, there can be multiple account holders.


Q. How do I change my password?
A. Please contact us, and we will email you a link to reset your account password. You can also go to our login page and click Forgot your password?