OSHA Crowd Management Safety Guidelines for Retailers Fact Sheet

Crowd-related injuries can occur during special sales and promotional events.

Under the Occupational Safety and Health Act of 1970, employers are responsible for providing their workers with safe and healthy workplaces. The Occupational Safety and Health Administration (OSHA) encourages employers to adopt effective safety and health programs to identify and eliminate work-related hazards, including those caused by large crowds at retail sales events.

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